Add a Notice  |  View Notices

IERHA Community Update March 21, 2020

Posted: 3/24/2020


Community Update


Community resources mobilized

COVID 19 update


Drive–through screening/testing

Community site now open in Selkirk 


A drive–through COVID-19 community screening and testing site is now open in Selkirk.

Screening and testing are recommended for individuals experiencing upper respiratory cold or flu like symptoms (cough, fever, runny nose, headache, sore throat, weakness) AND who have traveled internationally in the past 14 days before onset of symptoms OR those who have these symptoms and have had direct contact with individuals who have a confirmed or probable case of COVID-19 within 14 days before onset of illness.

The Selkirk testing site is open every day, seven days a wee from 9 am to 4 pm at 622 Superior Avenue.

Staff at these sites will screen for individuals who specifically meet the criteria (right) and will not administer testing if criteria are not met. There is currently a limited supply of COVID-19 tests and limited resources to determine test results. You will not be screened if you are not experiencing symptoms.

Staff will also provide advice about the need to self-monitor and/or self-isolate for COVID-19.

You can now self-screen at home - read more below and screen before you go to ensure you are a candidate for testing.

Click on the interactive real time map that tracks the virus.


Screening criteria


Health care staff are being directed to test only people who meet the criteria outlined below:

 • individuals experiencing upper respiratory cold or flu like symptoms (cough, fever, runny nose, headache, sore throat, weakness) AND

 •  who have traveled internationally in the past 14 days before onset of symptoms OR 

 •  those who have these symptoms and have had direct contact with individuals who have a confirmed or probable case of COVID-19 within 14 days before onset of illness OR 

 • those who have these symptoms and have been exposed to laboratory samples known to contain COVID-19


NOTE: this screening criteria may change in the future so please watch for updates.


Looking for reliable

COVID-19 information?

Click here.


Resources for you



Self-screening at home


An on–line screening tool to help you determine if you are a candidate for COVID-19 testing is now available. Click here to try it.


On the phone

You can also use the screening tool on the phone by calling 1-877-308-9038.

Social distancing

Intentionally reducing close contact between people is an essential element to try to stop the progression of community transmission of any virus. Click here for social distancing strategies.



What does it mean? What should you do?

Click here for a fact sheet that explains how to self-isolate.


Protecting patients



Restricted Access

Hospitals and personal care homes to see fewer visitors


IERHA has suspended visitor access in all hospitals, as per provincial guidelines. The only exception will be for compassionate reasons, which will be considered on a case–by–case basis. 

Staff will be screening at entrances to identify people who are experiencing symptoms and meet any other criteria for exposure to COVID-19. 


Personal care homes

As per provincial recommendations, IERHA is discontinuing all visitation to all personal care homes except in exceptional circumstances.

Restricted access points

Please note the following hospital access points are now in effect:

  • Ashern: Emergerncy department (ED) door and the clinic door til 4:30 p.m. 
  • Arborg: ED door 
  • Beausejour: ED door 
  • Eriksdale: ED door (same as main entrance) 
  • Gimli: Main door & ED door. But, after 4:00 p.m. – only ED door 
  • Pinawa: Main entrance 
  • Pine Falls: ED door 
  • Stonewall: Main entrance 
  • Teulon: Main entrance 
  • Selkirk Regional Health Centre Main entrance and ED door 


It is important to remember to keep contact to a minimum and for everyone to continue to practice social distancing at this time.



Care protocols



You may experience some new changes at your clinic

Calling before you come is advised


To be clear: All Interlake-Eastern RHA primary health care clinics are open. However, some clinics have had to adopt new ways to manage how they move patients in and out of the clinic.

Before attending any clinic, please phone and speak to office staff. If your need isn’t urgent your appointment may be moved to another date or, depending on your symptoms, you may be referred to a health-care facility with supplies, that your clinic may not have, to address your needs .

Some clinics are screening patients over the phone to ensure anyone experiencing cough/cold/flu symptoms and who meet other criteria are directed to a COVID-19 screening/testing site. These sites were established to prevent people, who could be contagious, from attending clinics and sitting in waiting rooms.

Other clinics have told people to wait in their car and they will be phoned to enter the clinic once an examination room has opened. This system completely bypasses the need for a waiting room.

Whatever the process, you will be advised what to do when you call your care provider to make an appointment.

This is being done to prevent the transmission of illness and ensure compliance with provincial guidelines for care delivery in clinics.

Your understanding with the changes that may be in place is appreciated. Please recognize they are being implemented with your good health in mind.


Online resources



Getting a handle on a difficult situation

The Province has established a publicly accessible coronavirus website that is updated regularly.

Updated information from the Province:



Our sources of truth

Where do we look for accurate information?

At times when anxiety runs high, there are people out there who will capitalize on fear for profit. It is important that you are extra vigilant about the websites you visit and the emails you receive to ensure that the information you are receiving about COVID-19 is accurate. Spreading inaccurate information can undermine efforts being taken right now to prevent the spread of the virus.

At Interlake-Eastern RHA, we have adopted a "one source of truth" approach to our information sources. We rely on and act upon the information being shared publicly by the Province of Manitoba and Shared Health. This information is informed by provincial, federal and international experts. We encourage you to question anything you hear that runs counter to what we're being told provincially. We are all in this together and we need to work together to maintain truth and accuracy.



Your mental health & COVID-19

Emergencies are always stressful and in a pandemic it is common for individuals to feel anxious and worried.

Interlake-Eastern RHA’s mental health staff have sourced a number of online tools along with advice to help Interlake-Eastern residents manage emotions you might be experiencing.

The online tools and services are validated by mental health care providers as being legitimate sources of help and information that are easy to use and access.

Click here to access "Your Mental Health & COVID-19".

Of course our help lines are always available to you when you need them:

ERHA 24 Hour Crisis Line: 1-866-427-8628 or


Klinic Crisis Line (24/7): 1-888-322-3019 or (204) 786-8686

Kids Help Line: 1-800-668-6868

One of the apps featured to help manage stress and anxiety is Stop, Breathe & Think. As the name might imply, the app invites you to:

Stop – check in with what you are thinking and how you are feeling.

Breath – to create space between your thoughts, emotions and reactions.

Think – to broaden perspective, and strengthen your force field of peace

Try it for free! Plus check out the version for kids designed to help with a good night’s sleep.



Your ideas and feedback are welcome. Please email us at